Covea Bridge Policyholders

Following the July Court hearings, the FCA handed down its judgements on Tuesday, 15 September, 2020. Despite some National and Trade media headlines implying that most small business claims will now be paid, for the majority of cases the judgements require detailed consideration by insurance companies and the final implications for individual policyholders will take additional time to resolve. The test case aimed to clarify some contractual issues and that of causation rather than deciding whether or not Insurers should pay.

Covea’s Business Protection wording was not subject to the test case but we do expect that they will consider the “guidance” very carefully. We have requested a formal response from Covea as you would expect and hope to receive this shortly. We are very aware that our Policyholders want clarification and quickly but the issue is slightly outside of our control. Appeals may delay matters further. 

For full information relating to the test case ruling, please review the FCA website

Please be aware, that whilst we are waiting for the Insurer’s response you are still able to submit a formal claim and/or complaint directly to Covea. Please  follow the guidance provided under our previous article - https://www.balens.co.uk/covid/covid-bi.aspx


If you are not a Bridge Business Protection Policyholder, you may have some queries as to what you should do or what your Insurer is doing, following the test case ruling.

Please see below:

Bridge Babtac Policyholders

Our article of the 30.07.20 clarified the position regarding cover and this has not changed.

For all other Policyholders

The FCA judgement concluded that some of the specifically tested policy wordings will not respond to claims. We expect these insurers to confirm that as their final position to policyholders. On other tested wordings where the test case opines for the policy to respond (in whole or part) to a claim, which includes our clients insured with Hiscox, the insurers have leave to review the judgement and assess the implications for claims, on a case-by-case basis. They also have the righ to appeal the FCA judgement. Given the prominence of the issue we expect such insurers to make their next intentions clear and contact claimants (and complainants) direct, and very soon.

It should be noted that the information provided above is our full guidance on the issue and unfortunately contacting the office, will not provide any further clarity for you at this time. We are still providing a more limited service during this time, and your support with this is appreciated.

We will continue to monitor the situation and update our website accordingly. As always, Balens main priority is to support our Policyholders.